Michael Garcia
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Activity overview
Latest activity by Michael Garcia-
Michael Garcia created an article,
Not Emitting Sound EV3
If your hearing aids are not emitting sound, then it may be time to clean or replace your wax guards. The wax guard is the small white circular piece that goes on the end of the receiver: the side ...
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Michael Garcia created an article,
Not Charging EV3
You must turn off your EV3s to charge them. If the light turns green and doesn't turn red when charging, the dock is still working. Be sure to charge your EV3s for 4-6 hours. Clean the small gol...
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Michael Garcia created an article,
I don't have the Protection Plan
We are unable to provide a free replacement pair without a protection plan, but we would like to give you a discount on your next pair of hearing aids. Press on the link below and use the discount ...
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Michael Garcia created an article,
I have the Protection Plan
You're in luck! Since you have the protection plan it will only be $19 to replace the EV1 and $29 to replace the EV3. Leave the best contact phone number and your order number if possible.We will r...
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Michael Garcia created an article,
Cleaning my Wax Guards
If your EV3s are not emitting sound, then it may be time to clean or replace your wax guards. The wax guard is the small white circular piece that goes on the end of the receiver: the side of the h...
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Michael Garcia created an article,
Cleaning my EV3
Let's get to cleaning! First, you will want to turn your EV3s to the off position. With an alcohol swab, wipe down your EV3s and the charging dock, cleaning both the small circular golden adapters ...
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Michael Garcia created an article,
Charging my EV3
Turn off your hearing aid, the device will not charge if the power is turned on. Connect the USB side to the charging cube and the lightning cable side into the charging dock. Plug the cube into an...
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Michael Garcia created an article,
Cleaning my EV1
Let's get to cleaning! First, you will want to turn your EV1s to the off position. With an alcohol swab, wipedown the EV1s and the chargers. Once you have done this, take the cleaning brush that is...
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Michael Garcia created an article,
Charging my EV1
Turn off your EV1, it will not charge if the power is turned on. Connect the USB side to the charging cube and the micro-USB side into the hearing aid. Plug the cube into an outlet. The red light w...
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Michael Garcia created an article,
Whistling/Feedback EV1
If your hearing aids are producing feedback/whistling then you may want to turn down the volume.If adjusting the volume does not help, you will want to try all of the earbud sizes, starting with th...